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What is the return policy? Our return policy includes a 30-day exchange and return period, along with a 1-year supports for this product. If you have any questions, don't hesitate to reach out to our DuckSky support team. What cat litter should I use? We know that the litter box filters out clumping litter and retains it, so we recommend granular clumping litter rather than strips (strips or clumps won't pass through the filter). Why does the litter box make a mess inside after spinning? Due to the type of litter, some cat litters are slow to clump, which can cause a mess if the litter box starts to spin. We recommend setting the cleanup time to 5-15 minutes after the cat comes out (you can set this in the mobile app). Why has my litter box started spinning on its own and won't stop? When powered on initially, the device undergoes a 1 to 3-minute self-test. In addition, the litter box must be placed on a hard and flat ground. Do not place a blanket under it, which will cause the litter box to rotate abnormally.
【0% DAMAGE TO CAT】Drum-type self-cleaning dustbin combines dustbin and excrement box into one, providing an integrated garbage disposal system. It replaces the traditional drawer method, even if the cat goes in during the rotation, it will not hurt the cat
【LARGER SPACE】65L toilet space and 9L garbage storage space only occupy 2.6 cubic feet, and the whole cat litter basin only occupies 4.6 cubic feet. Cats weighing from 3 pounds to 20 pounds can use it, and an 18-pound cat can be used continuously for a week. This solves the problem that you want to travel but can't take care of the cat
[A VARIETY OF PROGRAM SETTINGS] You can use automatic cleaning by default, or you can clean it regularly or click Clean manually every time. There are more settable functions in the APP
【MULTIPLE SENSORS】SUW automatic cleaning litter box is equipped with infrared sensor and weight sensor, which can track the toilet habits of many cats, including frequency, time and weight changes. These data can also be viewed online when you are not at home
【ODOR CONTROL SYSTEM】The separate fecal collection module isolates odors to keep the environment fresh. This system helps eliminate unpleasant smells, ensuring your home stays odor-free. All parts of the machine are easy to disassemble for cleaning
【After-sales guarantee】The product includes① SUW self cleaning litter box *1② 17.8x17.8 inch standard drawstring litter bags *60③ 110-220V power adapter *1④ Manual *1⑤ Two month warranty. If you encounter any issues, please don't hesitate to contact us
