Custom Leathercraft WORK GEAR 1579 20-Inch Open Top Soft-Sided Tool Bag with 27 Pockets - Durable Organizer for Electricians, Plumbers & Contractors | Perfect for Job Sites, Workshops & Home DIY Projects

When I ordered this tool box, it shipped to me without the removable partition or shoulder strap. I contacted the company and within 24 hours the missing parts were on their way to me (granted it will take a few extra days for them to arrive). I am slightly irritated I had to do anything since I wanted to use the tool box right away, but I definitely appreciate CLC quickly fixing the error and it was much better and quicker than having to ship it back to Amazon and wait for a new one.Now for the tool box itself. I am an advanced DIY guy, and do a little light machining as part of my job, so I was looking for a tool box that could easily carry a 115-drill bit set, a few Plano 3500 series compartment boxes (which, by the way, fit great in the two larger end pockets), callipers, dial indicators, and a random assortment of other tools and stock. This tool bag is light, which means it remains manageable even when loaded down with stuff, unlike the all steel boxes I was also looking at. The pockets are for the most part useable for typical tools, although I wish the two smaller end pockets were the same as the larger end (small pockets are on the tape measure clip end). The material seems to be well stitched together, the handle is comfortable (although I'll have to see how the foam holds up in the long run...), the frame feels sturdy without any noticeable flex, and overall it seems well made.Some things in particular:- The pen pockets are mounted high up; pro: you can always get to your pen/scribe, con: a sharpie sticks up above the end wall.- As pointed out in other reviews, the bottom is cloth, so if you carry heavy, odd shaped things, fitting a piece of 1/4 ply to the bottom is helpful if you use the movable divider.- It does not have velcro straps on the two ends (like the similar Home Depot box) for strapping a long level or blueprints or welding rods to - I may try to retrofit this myself.Overall, I am very happy with my purchase. I personally would not hesitate buying another CLC product or recommending this tool box to a friend based on my experience so far.